Privacy Policy

Well for One - ABN:34211650995 is our web platform and services including the database of subscribers to this website.  All references to “We”, “Us” and “Our” refer to Well for One.

By subscribing to, accessing and using this website and Our services, you agree to be bound by this policy (Privacy Policy), which explains how We collect, use and handle any personal information we collect from you.

We understand that collection of personal information is a serious matter. Therefore, the protection and appropriate use of your personal information is important to Us. This Privacy Policy is consistent with the Australian Privacy Principles of the Privacy Act 1988 (Cth) (Act). Please read this Privacy Policy so you understand Our commitment to protecting the privacy of your information and email Us at with any questions.

What is Personal Information?

This Privacy Policy applies to your Personal Information, in relation to your subscription to, access and use of this website, regardless of the way We collect it, for example via the website, when you respond to a survey or questionnaire, or when you contact Us.

By submitting information to Us and/or accessing and using this website, you consent to Us using and disclosing your Personal Information in the ways described in this Privacy Policy.

What types of Personal Information do We collect?

Personal Information We collect from you will depend on how you use the website, and whether you are a registered user or just a visitor to the website. In general though, the types of Personal Information We may collect from you include your name, email address, telephone number(s), your country of residence, necessary for Us to provide services to you.

This includes signing-up to receive Our newsletter or other email notification services, or you communicate with Us via telephone, SMS, email or via social media (including by submitting a query through Our website via Our “Contact” webpages).

How do We use your Personal Information?

We use your Personal Information to provide you with our website service. We may use your Personal Information: to register you to use the website services, to provide you with any other information or services you request and that We offer or provide, to manage your account and provide you with support, as required, to contact you for direct marketing and promotional purposes and to answer queries or resolve complaints.

We may send you electronic messages updating you about products, services, events and special offers. We will only send electronic messages of this type if you have consented to receive them or it can be inferred from your existing relationship with Us that there is a reasonable expectation of receiving those electronic
messages. All electronic messages will identify Us, and you can opt-out by unsubscribing to any of the emails We send.

Do We disclose Personal Information to third parties?

We treat all information We collect from you as strictly confidential. We may engage third parties to  undertake some of the website services or related services such as hosting, archiving, data security, payment services and e-mail communications. We may provide those third parties with access to and use of your Personal Information for the sole purpose of them providing their services to Us. We use reasonable endeavours to ensure that those third parties only use your Personal Information for the specific purposes for which it is provided to them and consistently with this Privacy Policy.

We may need to disclose personal information to law enforcement authorities, if We suspect that an unlawful act is being committed or that such disclosure will prevent that unlawful act, or as otherwise required or authorised by law. Apart from this disclosure, We will not give, sell, rent, loan or otherwise disclose any Personal Information to any third party, unless: you have authorised Us to do so, We are legally required to do so, for example, in response to a subpoena, court order or other legal process, and/or it is necessary to do so in order to protect and defend the rights or property of this website. For example, with your consent.

How do We protect your Personal Information?

We will take commercially reasonable and appropriate steps to ensure your Personal Information is protected from risks such as loss, unauthorized access or use, destruction, modification or disclosure. 
All the information you provide to Us is handled through the use of the Secure Socket Layer (“SSL”) protocol.  SSL is a leading Web technology that encrypts your account information. If you register online, We use 128-bit encryption when We ask for you provide Personal Information or other confidential information. Also, some personal data such as your membership id and/or password will be stored in encrypted form.

You should never reveal your password to third parties. If you lose control of your password, you may lose control over your Personal Information and may be liable for actions taken in your name by third parties using your password and/or Personal Information. We take no responsibility for loss caused in this way.

Payment card information.

We engage secure third-party payment service providers identified on this website from time to time to
process payments for website services offered through this website. Payments may be made by credit or debit cards as permitted by this website. We will not keep a record of your credit or debit card number for payments for services made via the secure third-party payment service providers.

Where is your Personal Information stored?

Servers in which your information (including your Personal Information) is stored by Our Hosting Service Provider are currently located in Australia, although additional or other locations may be used in the future.

How can you access your Personal Information?

You are entitled to know what Personal Information We hold about you. You are also entitled to
update or correct your Personal Information.

How are changes made to this Privacy Policy?

We may amend this Privacy Policy from time to time. We suggest that you visit Our website regularly to keep up to date with any changes to this Privacy Policy.

Any complaints?

If you are not satisfied with how We handle your Personal Information, you are entitled to lodge a complaint with the Federal Privacy Commissioner. Information regarding how to lodge a complaint is available from the Commissioner's website at or by ringing the Commissioner's information line on 1300 363 992.

However, before investigating a complaint, the Commissioner is legally required to be satisfied that you have first expressed your concern to Us to afford Us an opportunity to resolve the complaint directly, unless it is inappropriate for you to do so. You may lodge a complaint with our Privacy Officer using the contact details on our “Contact” webpage. We will inform you who will handle your complaint and you may contact Our Privacy Officer to enquire about the progress of the complaint at any time. 

How do you contact Us?

You can contact us in relation to our services or this Privacy Policy via email:



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